PRIVACY POLICY
Effective Date: 8/31/2025
Vista Collective ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications — including SMS and email messages.
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1. Information We Collect
We may collect the following information when you use our services or submit a form:
- Name, email address, phone number
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- Booking details and service preferences
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- Communication preferences (marketing and/or transactional)
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- Any other information you provide via our forms
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2. How We Use Your Information
We use the information we collect to:
- Process and confirm bookings
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- Send appointment reminders, service updates, and confirmations
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- Deliver marketing and promotional messages (only with your consent)
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- Improve the quality and functionality of our website and services
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3. SMS Communication
By providing your phone number and checking the relevant consent boxes on our forms, you agree to receive the following types of messages:
- Transactional messages, including booking confirmations, reminders, and updates about your sessions or services
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- Marketing messages, including promotions, special offers, and service announcements (only if you opt in)
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Message frequency may vary. Message & data rates may apply.
To opt out, reply STOP at any time. For help, reply HELP.
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4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.
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5. Sharing Your Information
We do not sell, rent, or trade your personal data.
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We may share your information with trusted third-party service providers (e.g., scheduling platforms or email services) only as necessary to deliver the services you’ve requested.
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6. Your Rights
You may contact us at any time to:
- Access the personal data we hold about you
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- Correct or update your information
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- Opt out of communications
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- Request deletion of your data (subject to legal limitations)
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To make a request, please email us at: [email protected]
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7. Updates to This Policy
We may update this Privacy Policy from time to time.
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All changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the updated policy.
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8. Contact Us
If you have any questions or concerns regarding this policy, please contact:
Vista Collective
Email: [email protected]
FAQS
What types of photography do you offer?
I specialize in events, headshots, and announcement sessions — from professional portraits to milestone moments like engagements, graduations, and more.
How do I book a session?
You can start by filling out the contact form [or: clicking the “Book Now” button]. I’ll get back to you quickly with availability, next steps, and any questions you might have.
What’s included in a session?
Every session includes a planning consult (via email or call), shooting time, professionally edited images, and a digital gallery for download. Custom packages available depending on your needs.
How soon will I get my photos back?
Turnaround time is typically 1–2 weeks, depending on the shoot type. If you need a rush delivery, just let me know — I can usually make it happen.
Where do you shoot?
I’m based in Torrington, Connecticut, but I’m available for travel depending on the project. Studio, outdoor, and on-location sessions are all options.
What should I wear to my session?
Wear what makes you feel confident and comfortable — I’ll send you a prep guide with tips on outfits, colors, and what to bring before your session.
Do you help with posing or direction?
Absolutely. Whether you’re a natural in front of the camera or feel totally awkward, I’ll guide you the whole way to get natural, flattering shots that feel like you.
What’s your rescheduling or cancellation policy?
Life happens — I get it. I just ask for at least 48 hours’ notice for rescheduling. Deposits are non-refundable but can be applied to a future session.
Do you offer group rates or custom packages for events?
Yes. Every event is different, so I’ll work with you to create a package that fits your needs and timeline. Just send me the details.
How do I receive my photos?
Your images will be delivered through a private, downloadable online gallery — easy to share and access anytime.
